Carole asked her sales manager “What level pricing do you think I should present to close this sale?” Without a moment’s hesitation, Sales Manager Fred offered up the last answer Carole expected to hear from her boss: “Why are you asking me? I wasn’t on the call.” Crestfallen, Carole wandered back to her desk, confused, disappointed and even a little angry with Fred. Wasn’t a sales manager there for just these types of situations?